# Everything you need to know before you arrive.

Facilities, guest reviews, and answers to the questions we get asked most often.

## Adam and Laura, your on-site managers.

Our resident managers Adam and Laura know the building inside out and Main Beach even better. From a dinner booking to a spare beach towel or the right spot for a morning coffee, they are around to make your stay feel less like a rental and more like a place of your own.

## Everything you'd ask for.

- Beach access – 350 m to the sand
- Unlimited Wi-Fi – Included in the tariff
- Fitness centre – Sauna and spa
- Tennis court – Full-sized, on-site
- Heated pools – Indoor and outdoor, year-round
- Secure parking – 1 bay per apartment

[See all facilities](/stay/facilities/)

## Best of Queensland, two years running.

Named a Best of Queensland Experience by Tourism and Events Queensland in 2025 and 2026 for a stay guests come back for.

- Best of Queensland Experiences 2025 award
- Best of Queensland Experiences 2026 award

## What our guests say.

> The staff were incredibly friendly and helpful, making me feel welcome from the moment I arrived. The location is perfect, close to everything yet quiet and relaxing. Rooms were spacious, comfortable and spotlessly clean.
>
> – Kelly D.

> The room was very comfortable, with a separate bedroom and living area that allowed for true relaxation and a homely atmosphere. The highlight was the fully-equipped kitchen – it felt more like a home than a hotel room.
>
> – Yi-Hung L.

> An amazing stay. The facilities, friendly staff and location are unbeatable. Rooms are well-appointed, very large, and have an incredible view. We enjoyed both pools, the gym and the BBQ area. Would recommend and will stay again.
>
> – Madeline P.

> I love staying at The Crest. A very friendly, helpful team who go above and beyond to make your stay comfortable. Amenities are all great, and the Wi-Fi is good enough to work from. I came back a second time for the service.
>
> – Melanie B.

> Don't hesitate, stay here, you won't regret it. A well-thought-out building, a great reception, super-friendly staff. The apartment is beautiful, tastefully decorated, spotless and unbelievably well-equipped.
>
> – Anthony

> This apartment has it all – walking distance to the beach, good views, spacious and great facilities including spa, sauna, two pools and a tennis court. Walking distance to Main Beach shops and restaurants. We will be back.
>
> – Nish

> The Crest is in a perfect location, close to the beach, close to the G:link tram and close to Tedder Street with its restaurants and shopping. The welcome by Laura was very warm and friendly. Great customer service.
>
> – Claudia

> A beautiful stay at Crest Apartments in Main Beach. The location is absolutely perfect, quiet, yet still close to everything. Our 17th-floor one-bedroom was clean, spacious and well-equipped with stunning views.
>
> – Emily W.

## Common questions.

### What are the check-in and check-out times?

Check-in is between 2:00 PM and 5:00 PM. Check-out is between 9:00 AM and 10:00 AM. If you arrive after reception closes, late check-in is available via a key safe and an SMS code; just let us know your arrival time in advance.

### Is late check-out available?

Yes, subject to availability. Fees are $50 to 11 AM, $100 to 12 PM, and $200 to 2 PM. Late checkouts must be prebooked the day prior to departure. Please confirm with reception.

### What are reception hours?

Monday to Friday 9 AM to 5 PM, Saturday 9 AM to 12 PM, and Sunday and public holidays 10 AM to 12 PM. Outside those hours, late check-in uses the key safe and an SMS code.

[View all FAQs](/stay/faqs/)

## Members get the best rooms, before anyone else.

Join our VIP Club for early access to special rates and exclusive member offers.